How to evaluate translation services in the healthcare sector

August 7, 2026

When a pharmaceutical company launches a medicine across fifteen markets simultaneously, when a medical device manufacturer needs to comply with MDR requirements, or when a dermocosmetics brand needs its product information to convey exactly the same message in Arabic and German, translation stops being a simple operational task and becomes a critical business factor. 

In this context, choosing the right translation services is not a minor decision: it directly affects launch timelines, regulatory compliance and the reputation of a brand among healthcare professionals and patients. 

Why a specialised translation company makes the difference 

Not every translation agency is equipped to handle medical terminology, clinical trials or regulatory documentation. General translation and scientific-medical translation require different processes, different terminology management approaches and, above all, a different level of responsibility. 

A mistake in an Instructions for Use (IFU) document or informed consent form can have very different consequences from a typo in a commercial brochure. 

For this reason, when a healthcare company is selecting a translation partner, the first questions should not focus solely on price per word. The key considerations should be the expertise of the linguistic team, the quality assurance processes applied to each project and certification against recognised standards such as ISO 17100. 

At Lexic, we work with a team of translators exclusively specialised in Life Sciences, ensuring terminological accuracy across product information, clinical trial protocols, pharmacovigilance documentation and pharmaceutical marketing materials. 

Our sector expertise also extends to highly specialised areas where there is no margin for error, including regulatory affairs, dental implantology and dermocosmetics products intended for markets with significantly different labelling requirements. 

Native and highly qualified translators 

The quality of any translation depends first and foremost on the professionals behind it. 

Working with native translators who are highly qualified both in the target language and in the relevant subject area — whether regulatory affairs, medical devices or dermocosmetics — is what distinguishes a translation that is merely correct from one that truly works in the target market. 

Lexic works in more than 60 languages through a network of carefully selected native translators chosen for their sector expertise. Each project is reviewed by a second linguist and undergoes documented quality control before delivery. 

Certified translations and sworn translations: when are they required? 

Not all documents require the same approach. 

Certificates, public tenders, contracts and audit reports often require certified translations or sworn translations carried out by authorised professionals, providing legal validity before public bodies and official institutions. 

Confusing a standard translation with a sworn translation is one of the most common — and costly — mistakes when managing international documentation without the right guidance. 

An experienced translation company can identify from the outset what type of translation each document requires and prevent administrative delays that could hold up a product launch or regulatory process. 

 

Lexic: more than a supplier, a long-term partner 

With more than 15 years of experience and over 50,000 projects delivered for pharmaceutical companies, medical device manufacturers and leading international dermocosmetics brands, Lexic understands that healthcare companies do not need a one-off supplier. They need a partner who understands their business, their deadlines and their regulatory requirements. 

Our clients work with us over many years, not just for individual projects, because long-term collaboration enables us to maintain consistent terminology, updated translation memories and accumulated knowledge of each brand — something that a general translation agency cannot provide from a first assignment. 

This partnership approach translates into a comprehensive language service offering: technical and audiovisual translation, on-site and remote interpreting, software and website localisation, multilingual SEO, medical writing and graphic services. 

All services are managed by dedicated Account and Project Managers who provide the same level of responsiveness whether handling an urgent request or a project involving hundreds of thousands of words. 

Our ISO 17100:2015 and ISO 18587 certifications for post-editing of machine translation output ensure that every process — from translator selection to final quality review — follows an auditable and internationally recognised standard. 

Take the next step 

If your company needs translation services where terminological accuracy, regulatory compliance and reliable delivery timelines are non-negotiable, let’s talk. 

At Lexic, we provide a team of professional translators specialised in Life Sciences, ready to support you across every launch, every market and every language your business requires. 

More than 50 leading healthcare companies already rely on Lexic as their long-term translation partner. Yours could be next.

 

Lexic Language Solutions

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